Susan is a human resource generalist preferred for her tremendous knowledge and experience in consulting and advising on Human resource matters within the East African Region. She has worked in various organisations and functions including Standard Chartered Bank, CFC Bank, Safaricom Limited and the Standard Group Limited. As a trainer and role player Susan has been involved in training that not only seek to deliver the set curriculum but also change the lives of the participants.
She has over 6 years’ experience in talent acquisition, policy development, employee relations, training and development. She has provided workable solutions and helped organisations set up, manage and optimise their employee talents through the Human resource function.
Areas of Expertise
- Human resources management
- Role play
- Customer service
- Sales training
- Talent acquisition
- Performance management
- Masters in Business Administration – Strategic Management, Jommo Kenyatta University of Agriculture and Technology
- Bachelor of Commerce-Human Resource Management, University of Nairobi
- Higher National Diploma in Human Resource Management, Institute of Human Resource Management