Sarah Bauling


Sarah’s’ passion and expert area is customer service. With over 20 years of experience in the hospitality industry Sarah has lived and breathed customer service. She has been involved in various small businesses from set up to sale as has achieved great success in these arenas. Sarah thoroughly enjoys giving constructive feedback to ensure that objectives are achieved with ease.


Over 20 years of Sales and Marketing – Currently the Director of Sales and Marketing for Bill Harrop’s “Original” Balloon Safaris
Owned and run several small businesses
HR Management – Two years
Professional Speaker, Trainer and Author – Customer Service


Areas of Expertise

  • Customer Service
  • Communication
  • Feedback and Evaluation
  • Drama / Acting
  • People


  • An associate degree in /speech and Drama – Trinity College of London
  • Advanced Toastmaster
  • Currently studying HR Management