Experience & Calibre

Performance Conversations

Sales & Customer Experience

Safety Leadership

Film Production

COMMUNICATION AND INFLUENCING SKILLS

Enhancing in house lawyers’ business impact

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Our work is centred around Development Centres. What we get from Impromptu are characters who not only play the part of a range of people, they are then able to provide feedback of the highest order. To add to their professionalism, they give feedback on the programme always aimed at maintaining high standards or improving elements of the programme to make it even better.

Tom Smith Product Director
Tom Smith

Impromptu took a requirement to increase delegate self-awareness around personal impact & influencing leadership skills and created a role-play experience around a highly complex, commercial scenario that was realistic, credible and extremely impactful for all who took part. We will definitely continue to include this role-playing element in future programmes. We found Impromptu a very professional organisation – flexible, engaging and easy to deal with.

Jacquie Millward Head of Commercial Capability
Jacquie Millward

Influencing and Negotiating

“Who are we, if not measured by our impact on others? That’s who we are! We’re not who we say we are, we’re not who we want to be – we are the sum of the influence and impact that we have, in our lives, on others.”

Carl Sagan

How often do we get the chance to practise a difficult negotiation, or refine our influencing skills and benefit from in the moment feedback on our effectiveness? Our approach provides precisely that opportunity, enhancing skills and increasing confidence.

We can provide a unique opportunity for rehearsing, practising and honing effective negotiating and influencing skills. We have created numerous simulations of customer engagement/contract negotiation life-cycles and negotiation/influencing role-play scenarios for clients across a broad spectrum of sectors including manufacturing, contract catering, professional services, pharmaceutical, FMCG, banking and finance and retail.

We’ve helped HR and Finance business partners, sales, purchasing and contract professionals grow in confidence and be more skilful negotiators and influencers

Impromptu Insights

Reframing Regret

Article by Steve Harvey, Associate Impromptu Until recently I couldn’t really countenance the idea of regret. Regret is something I associated with living in the past, with unhealthy dwelling. It felt like regret was too wrapped up with...

Reframing Regret

Article by Steve Harvey, Associate Impromptu Until recently I couldn’t really countenance the idea of regret. Regret is something I associated with living in the past, with unhealthy dwelling. It felt like regret was too wrapped up with...

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