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Steve Harvey By Steve Harvey

It can be said that much of the work we do is strongly connected with and driven by delivering strategy: introducing a new performance management framework; growing sales; improving customer service...

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Impromptu Simulation leads to tangible improvements

Business Psychology Masters student Shakira Forde conducted research into the impact of an Impromptu...

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Caught

This week, the media has been dominated by the latest IPCC report in which climatologists warn of a ...

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Elior ~ Leading Client Relationships

Elior, as one of the UK’s leading contract catering companies, has built a reputation for providing ...

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Further Insight

Finalists in the Business Culture Awards

Recognition for an innovative international leadership programme created by Cirrus and Impromptu for Standard Chartered Bank.... Read more

Global News Update October 2016

I have had the good fortune recently to work in Singapore and Hong Kong with our partners Cirrus and Standard Chartered, to create a new leadership development programme. Now launched, the programme will be delivered in China, Africa, South East Asia, Dubai, London and New York by our teams of loca... Read more

Impromptu Summer Social

Last weekend saw the annual summer social for Team Impromptu. As ever, it was a relaxed, engaging and fun evening where team members had a chance to catch up off-duty. It struck me at the table that even 'newer' team members have serval years of engagement, and some of us are now counting off not ju... Read more

Impromptu Simulation leads to tangible improvements

Business Psychology Masters student Shakira Forde conducted research into the impact of an Impromptu business simulation and discovered a significant improvement in participants’ Psychological Capital (PsyCap).... Read more

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Is it safe?

I’m thinking about two contrasting experiences of delivering leadership simulations in the not too distant past. In one, the participants appeared open, curious, disposed to embrace the opportunity, willing to talk candidly about their vulnerabilities and personal challenges. In the other, consisten... Read more

A Matter of Life and Choice

On the evening of October 18th 2015, Simon, his wife Debbie and a four lifelong friends sat down to eat at a neat, round table in a peaceful restaurant in Zurich. Behind the intimate conversation and gentle laughter, the clink of glasses and the touching of hands were etched the lines of an unspoken... Read more

Empathy

We all know what empathy is, right?... Read more

Caught

This week, the media has been dominated by the latest IPCC report in which climatologists warn of a number of increasingly imminent tipping points that could have catastrophic consequences for life on earth.... Read more

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Elior ~ Leading Client Relationships

Elior, as one of the UK’s leading contract catering companies, has built a reputation for providing excellent client services, achieved through the considerable experience, expertise and dedication of their operations people.... Read more

Old Mutual Wealth - Consulting Role Play

Old Mutual Wealth (OMW) is owned by Old Mutual plc, one of the largest financial services companies in the world. Founded in 1845 and based in London, Old Mutual is a FTSE100 company overseeing £307.6 billion in customer investments for 16 million customers worldwide.... Read more

Lead to Succeed

The client is a major high street retailer wanted a leadership programme designed to stretch and challenge experienced and senior managers from across the group. Impromptu were engaged to work with Cirrus, a leading learning solutions consultancy, who designed and deliver the programme content. Impr... Read more

Petrofac - Safety Leadership Programme

W2 Training – an international business training organization with a reputation for improving safety and business performance – approached Impromptu to assist with a new safety leadership programme for their client, global oilfield services company, Petrofac.... Read more

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